Returns and Refund Policy for Rajubhai
Order Cancellation:
- Customers can cancel their orders within the first minute of placing the order.
- Order cancellations are only valid if made within the specified time frame and can be done through the app.
Refund Process:
- Refunds for canceled orders will be processed automatically if the cancellation occurs within the first minute.
- Refunds will be credited to the original payment method used during the order placement.
- Customers will receive a confirmation email or notification once the refund is processed.
Exceptions:
- No refunds will be provided for orders canceled after the 1-minute time frame.
- Refunds will not be issued for orders that have already been prepared or dispatched.
Quality Issues:
- If there are issues with the quality of the food, customers are encouraged to contact customer support immediately for assistance.
- Refunds or replacements may be provided for orders with quality issues, subject to verification.
Policy Changes:
- Customers are encouraged to review the policy regularly to stay informed about any changes.
- Rajubhai reserves the right to update or modify this policy at any time without prior notice.
Contacting Customer Support:
- For order cancellations and quality issues, customers can contact our customer support team through the app or Email Us: support@rajubhai.in